OVERVIEW
In today’s dynamic and competitive market space, the success of an organization is significantly influenced by the effectiveness of its individuals. The “7 Habits Team Building” training aims to equip your team members with powerful principles and practices that foster productivity, effective communication, and proactive problem-solving. These habits have been proven to positively impact personal and professional lives, allowing your team to deliver exceptional results, build strong relationships, and drive overall excellence in your business.
LEARNING OBJECTIVES
- To introduce and instil the foundational “7 Habits for Highly Effective People” by Stephen R. Covey.
- To enable participants to apply these habits to their daily work routines and interactions with stakeholders.
- To foster a proactive and results-driven mindset among participants, enhancing their ability to take initiative and overcome challenges.
- To promote teamwork and collaboration within the organization, leading to improved productivity and performance.
LEARNING OUTCOMES
At the end of this training program, participants will be able to:
- Understand the principles and significance of each of the “7 Habits for Highly Effective People.”
- Apply the habits to their daily work activities to boost personal and team productivity.
- Demonstrate improved communication and interpersonal skills with stakeholders.
- Exhibit proactive problem-solving abilities, using informed decision making whilst remaining empathetic.
- Foster a positive and synergistic work environment, encouraging teamwork and mutual support.
TENTATIVE AGENDA
| 9.00 am – 9.15 am | Welcome and Introductions Ice Breaker Activity |
| 9.15 am – 10.30 am |
Habit 1 – Be Proactive: Taking Responsibility for Success Understanding proactivity Recognizing the circle of influence vs. the circle of concern Practicing proactive language and behavior |
| 10.30 am – 10.45 am | Morning Tea Break |
| 10.45 am – 12.00 pm |
Habit 2 – Begin with the End in Mind: Setting Goals and Priorities Creating a personal and team mission statement Identifying long-term goals and aligning them with daily actions Habit 3 – Put First Things First: Managing Time and Priorities Understanding time management matrix Prioritizing tasks to achieve maximum impact Overcoming time-wasting habits |
| 12.00 pm – 1.00 pm | Lunch Break |
| 1.00 pm – 2.30 pm |
Habit 4 – Think Win-Win: Creating Mutual Benefits Developing a win-win mindset with guests and colleagues Resolving conflicts through collaborative problem-solving Habit 5 – Seek First to Understand, Then to Be Understood: Effective Communication Active listening techniques for improved guest interactions Enhancing team communication and empathy |
| 2.30 pm – 4.00 pm |
Habit 6 – Synergize: Fostering Team Collaboration and Creativity Understanding the power of collaboration in the hospitality industry Promoting teamwork and leveraging diverse strengths Encouraging creative problem-solving through collective thinking |
| 4.00 pm – 4.15 pm | Evening Tea Break |
| 4.15 pm – 5.30 pm |
Habit 7 – Sharpen the Saw: Continuous Growth and Renewal Emphasizing the importance of self-improvement in a demanding industry Identifying areas for personal and professional development Creating a plan for ongoing growth and renewal Question & Answers Sharing and Take-Home Learning Collection of Gift of Happiness Session Ends |
METHODOLOGY
- Accelerated Learning Techniques
- Leveraging on practical exercises and more engagement activities
- Experiential Learning
- Business Simulation Games
- Indoor and Outdoor Activities
- Presentation, Role Play Activities, and Group Discussions
PROGRAM DETAILS
Duration: 1 Day
Dates: TBA
Time: 9.00 am – 5.30 pm
Venue: TBA
Number of Pax: <25pax
Language of Delivery: English
Trainer: Dr. Muruga & Arwin Muruga
Trainer Fees: RM 6,000
Contact: +6 012 617 3432 (Arwin) / arwin@cbctrainings.com
